It is well known that Operators have stranded assets and billing inconsistencies across their product ranges. Ongoing revenue leakage is unavoidable due to poor OSS/BSS data quality, uncoordinated silo processes or as the result of emergency fixes (e.g. erroneous entry of a customer’s interface results in both a stranded asset and free service).

Revenue recovery is expensive and prone to failure because the needed 'joined up' customer, services and network inventory view is obscured by poor quality data and fragmentation across OSS/BSS silos.   It's very difficult to find existing revenue leakages and to keep new leaks from springing up.

The usual remedy is a custom project, justified after the sum of the revenue leakages exceeds the project cost. However, this approach is economically wasteful because it doesn't solve the underling core alignment and 'dirty data' issue.  A more systematic remedy has proved tremendously expensive because of the massive ongoing integration cost associated with the maintenance of the many sources, schemas and transformations.  Ontology changes this situation.

 

Ontology Systems' Solution for Revenue Assurance

Ontology Systems' OSS/CAD has cracked the problem of dynamically aligning dirty OSS/BSS silo data by applying ontologies and semantics to reinterpret business, operational and infrastructural data as a single virtual Unified Service Model.

Deployed in just several weeks and running continuously to spot new leaks, OSS/CAD combines existing raw OSS/BSS data and operator knowledge to create and maintain a virtual unified model.  The dynamic model outputs daily reports listing stranded assets and billing misalignments.

 

Benefits of Ontology Systems' Revenue Assurance Solution

  • Immediate savings: OSS/CAD's semantic approach has delivered savings in weeks (not months or years) with up to 8 real B/OSS systems
  • Comprehensive savings: Most revenue audits take a superficial approach to complex of OSS data, they miss addressable revenue leakage
  • Minimizes loss and risk: OSS/CAD stops revenue leaks when they occur, when it is more likely to recover costs, not 6 or 12 months later when a consultancy project finally runs.

Ontology’s unique approach will help CSPs by providing them seamless service modeling and service management capability in an agile, cost-effective manner.
Arindam Banerjee
Director, Enabling Technologies Service Provider Software Solutions
Yankee Group, 2009