In order to meet customer's operational needs, comprehensive support is provided throughout the lifecycle of the service. Key features of the support include: 

  • Operational and technical support by phone, email and when required on-site.
  • A support team staffed by communications, IT and semantics specialists

Ontology’s unique approach will help CSPs by providing them seamless service modeling and service management capability in an agile, cost-effective manner.
Arindam Banerjee
Director, Enabling Technologies Service Provider Software Solutions
Yankee Group, 2009