Visitors to the conference will be amongst the first to hear about Ontology's suite of semantic-search apps and see them in action at the Ontology booth (#58) at the conference.  Today, Ontology is able to search and align practically any raw data source within weeks, not months, to deliver:

• 360° customer views of services and the state of the supporting infrastructure;
• 360° infrastructure views that join multiple network, technology and equipment sources into a single topology; and
• 360° migration views to realign conflicting data sources across multiple inventory, network and BSS systems, provide clear visibility of the migration risk and produce clean, well-understood consolidated output ready for load into new systems.

Benedict Enweani, CEO and founder of Ontology Systems, commented: "We are currently working on the finishing touches to our announcement and are eagerly looking forward to meeting with service providers and industry players alike to tell them more about out semantic-search apps."

Also at the conference, Ontology's CTO, Leo Zancani, will be presenting at an ontologies and semantic technology session for industry and academic researchers on Thursday 24^th May.  The session aims to promote greater awareness of the use on ontologies and semantic technology for the telecoms sector.

Management World 2012 is being held at The Convention Centre in Dublin from May 22^nd to 24th, 2012. See  www.tmforum.org/mwd2012 for more information about the event.

For further information, or to arrange a meeting with an Ontology representative, please contact marketing@ontology.com or simply visit their booth at the show (#58).

-- ends --

Visitors to the summit will see how Ontology is able to search and align practically any raw data source within weeks, not months, to deliver 360° customer views of subscribed services and the state of the supporting infrastructure; and 360° infrastructure views that join multiple network, technology and equipment sources into a single topology.

Benedict Enweani, CEO and founder of Ontology Systems, commented: "We are looking forward to meeting with service providers at the summit and sharing the spectacular results achieved with other CSPs which include Telenor, BT, Level3/Global Crossing, Vodafone, MBNL (a T-Mobile / H3G joint venture), Internet Solutions and Telkom SA."

The summit is being held at Hotel Unique, Sao Paulo, Brazil on March 27th and 28^th, 2012. See  www.tmforum.org/latinamerica2012 for more information about the event.

Visitors to the conference will be able to see how Ontology is able to build these views from practically any raw data source within weeks, not months, to deliver: 360 degree customer views showing subscribed services and the state of the supporting infrastructure; and 360 degree infrastructure views that join multiple network, technology and equipment sources into a single topology.

Benedict Enweani, CEO and founder of Ontology Systems, commented: "We are looking forward to meeting with mobile operators at the congress and sharing our spectacular results achieved with other CSPs which include Telenor, BT, Level3/Global Crossing, Vodafone, MBNL (a T-Mobile / H3G joint venture), Internet Solutions and Telkom SA."

The conference is being held at Fira de Barcelona, Barcelona from February 27^th to March 1^st. See  http://www.mobileworldcongress.com for more information about the event.

London, UK - November 15, 2011 - Today, Ontology Systems and CSC announced a strategic relationship to build and deliver Enterprise Data Alignment (EDA) solutions for the growing number of Communication Service Providers (CSPs) that want to search and align valuable knowledge from customer, service and network data that is distributed across their operational, business and infrastructure systems. The initiative between the two companies began nearly 12 months ago and has resulted in engagements with operators in North America. Plans to extend to more CSPs across the Americas and Europe will continue throughout 2011 and into 2012.

Data misalignment is a root cause of low customer profit, high customer cost and lack of agility for CSPs. Specifically data misalignment results in:

• missed revenue opportunities,
• inaccurate service and management,
• uncoordinated customer service, and
• failed system transformation and migrations.

The CSC and Ontology Systems collaboration provides semantic search solutions based on the award winning product, Ontology 3. The solutions deliver a singular, comprehensive view of critical business concepts including customers, services and network assets. They enable a number of high-value use cases to be implemented using existing data.

Mary Jo Morris, president, CSC Technology and Consumer Group commented: "CSC is recognized as a leader in developing smart, technology-enabled solutions to solve our clients' toughest challenges while demonstrating a commitment to excellence and a passion for exceeding expectations. Our work with Ontology enables us to do exactly this and we look forward to engaging CSPs across America with these innovative new solutions."

Benedict Enweani, CEO of Ontology Systems concluded: "We are delighted to benefit from CSC's industry expertise, commitment to excellence and customer reach. We are currently experiencing rapid adoption of our solutions and our work with CSC extends both our reach and capability."

-- Ends --

About CSC

CSC is a global leader in providing technology-enabled business solutions and services. Headquartered in Falls Church, Va., CSC has approximately 93,000 employees and reported revenue of $16.2 billion for the 12 months ended July 1, 2011. For more information, visit the company's website at www.csc.com.

About Ontology Systems (www.ontology.com)

Ontology Systems have caused Communications Service Providers (CSPs) to rethink the way they find and align customer, equipment and service information. CSPs spend vast sums of money attempting to do this via integration but getting usable results is hard. The world's largest misaligned system is the Internet and you search the Internet. Ontology believes you should search your systems too.

Using state-of-the-art semantic search technologies, Ontology quickly finds and aligns business entities in operational, business and infrastructure systems. We provide a single, accurate, enterprise-wide view of customers, services and network assets.

We call it Enterprise Data Alignment (EDA). CSPs who achieve EDA significantly increase profit and reduce costs by preventing revenue leaks, improving service management, enhancing customer experience, maximising network assets and improving the speed and accuracy of migration.

Ontology is semantic search for Enterprise Data Alignment.

The report finds that many communications service providers (CSPs) have discovered the financial benefits of improving the customer's experience and are looking to gain further competitive edge with new initiatives. However, CSPs will require an on-going stream of new customer experience improvements to set them apart from their competitors - and Gartner expect CXM to form part of the delivery of these improvements.

Benedict Enweani, CEO and founder of Ontology Systems, commented: "Gartner clearly recognises the challenges faced by CSPs in leveraging their OSS/BSS to better understand and manage customers. Ontology 3 was designed to enable CSPs to search and align valuable knowledge from their customer, service and network data that is distributed across their operational, business and infrastructure systems."

Enweani continued: "We believe inclusion in a second Gartner report** focused on CEM within a month is a great affirmation of our product and a huge testament to the benefits we have delivered to our CSP customers."

Four key finding of the report are:

• CXM solutions often form one part of a vendor's "customer experience management" product set - providing the customer insight that other elements of the solution then act on.
• Future solutions will increasingly tie together data from across CSP back-office systems and potentially from equipment outside of the CSP.
• To date, most CXM solutions have focused on solving the most pressing CSP issues such as the monitoring of mobile broadband and video quality to ensure good basic customer experience around these bandwidth-hungry new services.
• Gartner expect some CXM vendors to become aggregators - collating and analyzing data from multiple operations support system (OSS) and business support system (BSS) sources to provide an improved single view of the customer's experience to the CSP.

The report is available to Gartner clients at www.gartner.com

Gartner, Inc. *Market Insight: Improving CSP Customer Experience with New Monitoring Solutions, Charlotte Patrick, et al, September 27, 2011; **Market Trends: Worldwide, OSS and BSS Help Bridge the Customer Experience Gap, 2011, Martina Kurth, Nobert J. Scholz, September 1, 2011.

Visitors to the conference will be able to see demonstrations of Ontology 3, hear about Ontology customer's experiences using the product, and discuss the benefits of Ontology 3 semantic search for their OSS/BSS data alignment challenges.

Benedict Enweani, CEO and founder of Ontology Systems, commented: "This is our second consecutive year at the conference and we are looking forward to engaging with the delegates in a debate about the way they find and align customer, equipment and service information.  CSPs are spending vast sums of money attempting to do this via integration but getting usable results is hard."

Enweani continued: "We will be showing the conference delegates how we have provided a single, accurate, enterprise-wide view of customers, services and network assets for many CSPs across the globe."

The conference is being held at the Sheraton, The Park Lane Hotel, Piccadilly, London on September 27th and 28^th.  See  http://www.ossbssworld.com/ for more information about the event.

For further information, or to arrange a meeting with an Ontology representative, please contact marketing@ontology.com or simply drop by at the Ontology booth on the show floor.

The report finds that CSPs need to be able to manage infrastructure across fixed and mobile technologies, across resources, customers and services to allow for unified customer management. Included in the report are brief descriptions of the key capabilities and positioning of emerging vendors, including Ontology Systems, in the CEM solutions domain from an OSS/BSS perspective.

Benedict Enweani, CEO and founder of Ontology Systems, commented: "Gartner clearly recognises the challenges faced by CSPs in leveraging their OSS/BSS to better understand and manage customers. Ontology 3 was designed to enable CSPs to search and align valuable knowledge from their customer, service and network data that is distributed across their operational, business and infrastructure systems."

Enweani continued: "We believe inclusion in this report is a great affirmation of our product and a huge testament to what we have achieved in such short time."

Four key finding of the report are:

• CSPs give top priority to customer experience improvement initiatives as a means to retain customers, reduce churn, stimulate usage and attract new customers based on user recommendations.
• Customer experience should prompt CSPs to remove organizational and systems silos between OSS and BSS, and CRM.
• Network-facing OSS and customer-facing BSS and CRM systems need to work in a federated fashion to positively affect the quality of experience.
• CSPs need to exploit the wealth of technical and commercial data they possess, cohesively shared as part of enterprise wide initiatives.

The report is available to Gartner clients at www.gartner.com

Ontology customer, Molefi Moeketsi, Enterprise Data Architect at Telkom SA, will be presenting alongside Ontology CEO, Benedict Enweani, in the Delivering Agility to your IT & Operations Forum on the main conference agenda.

The presentation on Tuesday, September 20^th, taking place between 2.40pm and 3.00pm, is entitled: 'Examining how Telkom SA has accelerated their network and customer system transformations by successfully aligning and migrating legacy network systems'.

The case study details how Telkom SA, along with Ontology, was able to:

• Achieve a rapid and accurate alignment of data across multiple network systems to speed a strategic network OSS and customer BSS transformation.
• Align multiple networking inventory systems to provide a single, unified network inventory master data hub.
• Understand how the use of semantic search minimized the risk of a large transformation by lowering the cost and uncertainty of legacy migration.
• Describe the advantages of using semantics instead of traditional data extraction, transformation and migration tools to converge data from disparate network systems.

For further information, or to arrange a meeting with Ontology representative, please contact marketing@ontology.com or simply drop by at the Ontology booth on the show floor.

End users will also see new and improved tools to enable them to more easily access and manage data issues, exceptions, reports and dashboard views, further decreasing their dependency on IT to configure and perform semantic searches on their OSS/BSS data.

Benedict Enweani, Ontology's CEO commented:  "Over the past eighteen months we have seen a huge take up of Ontology by service providers who seek new way of stopping revenue leakages, improving service management and simply joining up and aligning data across their OSS/BSS estates."  Enweani continued: "With increasing number of deployments, we have been able to gain feedback on how our customer's IT staff, our SI partners deployment staff and the actual end users wanted to interact with Ontology.  Empowering end users to perform their own semantic searches and empowering IT to 'unwrap Ontology 3 and go', to speed deployments, were both high on the list."

Martina Kurth, Gartner stated: "I expect to see more demand for universal solutions spanning end-to-end OSS and BSS processes. CSPs must achieve more flexible management of complex, heterogeneous data."

Ontology 3 Out-of-the-box functionality for OSS/BSS deployments
As well as empowering end users, Ontology has added new capabilities to OntoScope, the web-based user interface for end user applications, which further accelerates the already rapid deployment of Ontology 3.

• Out-of-the-box unified network visualisation - IT staff will be able to examine  multi-technology networks without involving any complex set up. The feature  uses OSS data from different NMS and Discovery applications to provide a single, visualization of the network.
• Out-of-the box multi-layer topology browser - network operations and planning staff will be able to browse across network layers to accelerate investigation of planned changes and equipment failures.
• Data Uplift Assistant - The already rapid implementation of Ontology is further sped by automating much of the configuration necessary to search and classify data from common types of sources such as files, spread sheets and databases.

Leo Zancani, Ontology's CTO commented: "Having already established Ontology as a superior tool for unifying and aligning OSS/BSS data our design goal for Ontology 3 was to increase both the ease of use and raw power of the solution. We are now supporting SI partners, end users, and IT system administrators to achieve their independent goals quickly and easily.

Ontology 3 adds further momentum to the rapid adoption of the semantic search data alignment product across a wide range of service providers who see Ontology as a viable alternative to costly and inflexible OSS/BSS integrations. In many deployments, Ontology has been successful in providing an aligned and unified view of multiple different OSS/BSS data sources where previous integration attempts have failed.  

Nancee Ruzicka, Stratecast observed: "Stratecast has been tracking Ontology's progress and included them in the Stratecast Rat Pack Report - Ten to Watch for 2010. Ontology's use of semantics offers a compelling alternative to service provides trying to unify their OSS/BSS estates via traditional integration. Early results from Ontology's customers should serve as a 'heads-up' to other operators"


Ontology 3 will be made available to new and existing customers throughout 2011, and will be showcased in the upcoming TM Forum Management World conference in Dublin.

Ontology 3 Premiers
Ontology will be showcasing the major new release of its semantic search product, Ontology 3. Previously known as OSS/CAD and now in its third generation, the new release focuses on user experience by delivering significant ease of use and deployment features with user friendly tools to empower business users and out-of-the-box functionality to speed OSS/BSS deployments.

CSPs, SIs, press and analysts will be able to see the product in full action via demonstration at the Ontology booth on the show floor.

Ontology customer speaking in conference agenda
Ontology customer, Darren Walker, the Senior Director Operational Development & Billing EMEA at Global Crossing, will be presenting alongside Ontology CEO, Benedict Enweani, in the Delivering Agile IT & Operations Forum on the main conference agenda.

The presentation on Wednesday, May 23rd from 4:30pm to 6:00pm and entitled 'Implementing rapid and cost-effective revenue assurance and change management across multiple OSS/BSS infrastructures- A Global Crossing case study', describes how Global Crossing, with the help of Ontology, were able to utilise semantic search to align OSS/BSS data to maximise use of existing infrastructure and reduce OPEX and avoid excessive CAPEX.

For further information, or to arrange a meeting with Ontology representative, please contact marketing@ontology.com or simply drop by at the Ontology booth on the show floor.

The partnership has been driven by customer demand in Central and Eastern Europe and leverages Ontology's technical innovation with Logica's well respected and established capability within the region.

Data misalignment is a root cause of low customer profit, high customer cost and lack of agility for CSPs.  Specifically data misalignment results in:

• unintentional revenue loss, 
• customer churn through inaccurate Customer and Service Management,  and,
• the unacceptably high risk of a failed system transformation or migration.

The Logica Ontology Systems partnership provides semantic search solutions based on Ontology 3, the award winning semantic search product. The solutions delivered to CSPs provide a single correct and joined up view of their critical business concepts including customers, services and network assets enabling a number of high-value use cases to be implemented using existing data.

Anton Štupák, Managing Director for Telecoms CEE, Logica, commented: "Logica has a deep-rooted reputation for its communications industry knowledge, expertise and solutions. Our partnership with Ontology enables Logica to combine our core strengths with Ontology's technical excellence to bring truly innovative solutions to our customers. We look forward to engaging CSPs across Europe with this exciting new solution."

Benedict Enweani, CEO of Ontology Systems concluded: "We are pleased to be working with one the communications industry's most respected solution providers and are also delighted that Ontology 3 is now established in Central and Eastern Europe.   We are looking forward to providing truly ground breaking solutions to our mutual customer in 2011 and beyond."

The partnership, initially focused on Italian CSPs, was formed 6 months ago and has already resulted in engagements which are rapidly delivering solutions to large Italian operators.   Based on this early success, the partnership is planned to extend to more CSPs across Europe throughout 2011 and beyond.

Data misalignment is a root cause of low customer profit, high customer cost and lack of agility for CSPs.  Specifically data misalignment results in:

• revenue leakage,
• inaccurate Service and Management,
• uncoordinated customer service, and
• failed system transformation and migrations.

The Capgemini Italia / Ontology Systems partnership provides semantic search solutions based on Ontology's award winning OSS/CAD tool. The solutions delivered to CSPs provide a single correct and joined up view of their critical business concepts including customers, services and network assets and enable a number of high-value use cases to be implemented using existing data.

Jean-Marie Pouget, Vice President, Capgemini Italia commented: "As a leader in delivering systems and solutions the communications industry, our customers expect us to bring them innovative solutions that drive their competitiveness and profitability and reduce operational costs.  Our partnership with Ontology is doing exactly this and we look forward to engaging CSPs across Europe with this exciting new innovation."

Benedict Enweani, CEO of Ontology Systems concluded: "We are delighted to benefit from Capgemini's Italia industry expertise, intellectual firepower and customer reach.  2010 saw rapid growth for Ontology and our partnership with Capgemini can only accelerate this further."

-- ends --

About Ontology Systems - Leading service providers are using Ontology to finally solve the problem of misaligned data across their systems.   Ontology's OSS/CAD gives them an aligned view of their BSS/OSS data to resolve billing disputes, find leaking revenue, notify customers of service faults and configuration impacts, and automate stalled system migrations.

OSS/CAD aligns data with unprecedented speed and accuracy, and at a fraction of the cost you would expect. The key to making it possible is OSS/CAD's use of semantic technology, originally developed for intelligence applications. It lets OSS/CAD build an end-to-end aligned view of OSS, BSS and network data, from the bottom up and without any disruption to existing systems.

Based in London and founded in 2006, Ontology's customers include BT,  Internet Solutions, MBNL, Neotel and Telenor. Ontology and OSS/CAD have received recent widespread industry recognition:

• OSS/CAD is included in both Gartner's "Cool Vendors in Telecom Operations Management Systems, 2010" and Stratecast's "Global OSS/BSS Rat Pack - Stratecast's 10 To Watch in 2010".
• OSS/CAD is the application at the centre of BT's award winning "Semantic Toolset to Optimise Business Transformations" project, which won both the TM Forum Business Innovation Award 2010 and Global Telecoms Business Innovation Awards 2010.

For more information, please visit www.ontology.com

About Capgemini
Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies. Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working, the Collaborative Business ExperienceTM. The Group relies on its global delivery model called Rightshore®, which aims to get the right balance of the best talent from multiple locations, working as one team to create and deliver the optimum solution for clients. Present in more than 35 countries, Capgemini reported 2009 global revenues of EUR 8.4 billion and employs over 100,000 people worldwide.
More information is available at www.capgemini.com.

Rightshore® is a trademark belonging to Capgemini

Press Contact: Nick Gregory (nick.gregory@ontology.com)  +44 7966 841688.

Press Contact Capgemini: Raffaella Poggio, Marketing & Communication Director, Capgemini Italia                                                    
Tel: +39 02 41493             (raffaella.poggio@capgemini.com)

Since its launch in May 2008, OSS/CAD has been deployed with service provides in Africa including Internet Solutions and Neotel, and is generating a huge amount of interest across the entire region. Using powerful semantic technologies proven in fields such as military intelligence, OSS/CAD is enabling CSPs to identify key things in their OSS/BSS data (such as customers and services) instead of simply matching strings - and  without the delay, risk and cost of a traditional integration..

Benedict Enweani, Ontology's CEO, commented: "We are pleased that OSS/CAD is able to play such a key role for service providers in the region and that the communications industry in Africa is recognizing OSS/CAD's groundbreaking capabilities." Enweani continued: "Few CSPs trust the integrity of their systems and, with $20B being spent annually spent on integration projects, it is clear that the traditional integration approach is just not keeping up. OSS/CAD is dramatically reversing this trend, aligning and joining existing raw dirty OSS/BSS data without the delay, risk and cost of traditional integration."

During the conference this year Ontology executives will be meeting with African service providers, vendors and industry leaders throughout the conference.

Enweani concluded saying: "We are looking forward to meeting communication industry leaders from across the region to further understand their challenges and discussing how OSS/CAD can help."

For further information, or to arrange a meeting with Ontology representative, please contact marketing@ontology.com or visit www.ontology.com

-- ends --

About Ontology Systems
Few CSPs trust the integrity of their systems.  Simple questions like: What has my customer actually been sold?  Which services are they supposed to be using? What really depends upon this asset? have proved remarkably difficult to reliably answer because the data needed is misaligned across a maze of systems

$20B is annually spent on integration projects, and despite this effort, $40B was lost to revenue leaks last year.  It is clear that the traditional integration approach is just not keeping up.

Ontology's OSS/CAD is the solution. Using powerful semantic technologies proven in fields such as military intelligence, OSS/CAD identifies key things in OSS/BSS data (such as customers and services) instead of simply matching strings. This lets OSS/CAD align and join existing raw dirty data  without the delay, risk and cost of traditional integration.

Based in London and founded in 2006, Ontology's customers include BT,  Internet Solutions, QinetiQ, Neotel and Telenor. Ontology and OSS/CAD have received recent widespread industry recognition including inclusion in Gartner's "Cool Vendors in Telecom Operations Management Systems, 2010", Stratecast's "Global OSS/BSS Rat Pack - Stratecast's 10 To Watch in 2010" and OSS/CAD is the application at the centre of BT's  "Semantic Toolset to Optimise Business Transformations" winning entry in the TM Forum Business Innovation Award 2010.

For more information, please visit www.ontology.com

Press Contact: Nick Gregory nick.gregory@ontology.com +44 7966 841688.

The solution, which models the interconnectivity between the radio and transmission networks, provides fully integrated alignment and quality views for the MBNL RAN Design team and Ericsson Transmission Operations, Radio Operations and Data Quality teams to find:

• Inconsistent or mis-keyed Iub configuration data in the network and underlying source systems,
• Configurations that do not comply with standard network designs inconsistencies between the network and the inventory systems

Additionally, the solution will easily and cost-effectively scale to allow for future data quality and configuration audit requirements, such as to include core and IP network configuration.

Working closely with MBNL and Ericsson, Ontology Systems configured and deployed the Software-as-a-Service (SaaS) solution bringing data together from 8 source systems within only 10 weeks. It immediately began to identify configuration errors with potential impacts to network performance and consequently, customer experience.

Simon Kirby, MBNL's Operations Director, commented: "OSS/CAD has enabled us to rapidly tackle and improve our configuration data quality in a way that wasn't available to us before. It is rare that an IT project can make such a direct, positive impact on the customer experience."

Kirby continued: "OSS/CAD was the obvious solution for this project. Working with Ontology to build an end-to-end view of our RAN network was fast and easy. The rapid deployment and SaaS pricing made the entire project a low risk option, allowing us to tackle this complex problem without a CAPEX cost."

Benedict Enweani, Ontology's CEO added: "We are privileged to be working with MBNL on their world-leading RAN share.   This project illustrates that Ontology's semantic innovations apply as readily to complex mobile networks as has already been demonstrated by Ontology's optical and IP reference customer deployments.  There is simply no network, big or small, that cannot benefit from Ontology's approach. There now exists a proven alternative to the inflexibility of current data federation technologies and the risk and cost traditionally associated with large transformation programs. The rapid deployment and fast results at MBNL are another example of the power and simplicity of OSS/CAD."

-- ends --

About Ontology Systems - Leading service providers are using Ontology to finally solve the problem of misaligned data across their systems.   Ontology's OSS/CAD gives them an aligned view of their BSS/OSS data to resolve billing disputes, find leaking revenue, notify customers of service faults and configuration impacts, and automate stalled system migrations.

OSS/CAD aligns data with unprecedented speed and accuracy, and at a fraction of the cost you would expect. The key to making it possible is OSS/CAD's use of semantic technology, originally developed for intelligence applications. It lets OSS/CAD build an end-to-end aligned view of OSS, BSS and network data, from the bottom up and without any disruption to existing systems.

Based in London and founded in 2006, Ontology's customers include BT,  Internet Solutions, QinetiQ, Neotel and Telenor. Ontology and OSS/CAD have received recent widespread industry recognition:

• OSS/CAD is included in both Gartner's "Cool Vendors in Telecom Operations Management Systems, 2010" and Stratecast's "Global OSS/BSS Rat Pack - Stratecast's 10 To Watch in 2010".
• OSS/CAD is the application at the centre of BT's award winning "Semantic Toolset to Optimise Business Transformations" project, which won both the TM Forum Business Innovation Award 2010 and Global Telecoms Business Innovation Awards 2010.

For more information, please visit www.ontology.com

Press Contact: Nick Gregory (nick.gregory@ontology.com)  +44 7966 841688.

About MBNL - Mobile Broadband Network Limited (MBNL) is a 50/50 joint venture company owned by Hutchison 3G UK and Everything Everywhere Limited. MBNL was formed following a ground breaking network consolidation agreement completed in December 2007. MBNL manages and delivers the combined 3G access networks of Hutchison 3G UK and the former T-Mobile UK. This collaboration will lead to almost complete population coverage for 3G services across Britain by the end of 2010 As the world's largest known active 3G network consolidation agreement, this has significantly increased both operators' 3G network quality and coverage, accelerating the provision of new high-speed mobile broadband services and delivering substantial cost savings as well as environmental benefits by de-commissioning 5000 radio base station sites.

By combining their 3G access networks (the mobile masts and infrastructure that connects to each operator's separate core network) Everything Everywhere and 3 UK will create Europe's most extensive high-speed downlink packet access (HSDPA) network. It furthers both companies' joint commitment to deliver true mobile broadband internet access in addition to reliable voice and text services.

For more information, please visit www.mbnl.co.uk
Press Contact: Mark Smith (mark.a.smith@three.co.uk).

This year's awards attracted hundreds of nominations from the readers of Global Telecoms Business for the industry's most innovative projects. The winners, as selected by the judging panel, represent the most innovative projects in the industry worldwide.

The award entry itself was based on the cutting-edge work of a team from both BT and Ontology Systems. They used OSS/CAD to tackle the tough challenges in planning migrations from legacy to next generation products and services - in particular understanding the mass of data around products, systems, networks, customers, and processes which may be held in a large number of legacy systems. They started by using OSS/CAD to discover and model dependencies among products, processes, systems, networks and customers. Once they had a model, OSS/CAD showed them the knock-on effects of product migration, letting them play through "what-if" scenarios to determine the optimal order of migration steps to a strategic target.

John Wittgreffe, Corporate ICT Chief Researcher, BT Innovate and Design commented: "The Global Telecoms Business Innovation Awards are a great platform to showcase new and innovative methodologies and technologies that can impact business, and this win shows the ingenuity of the team and the importance of tools such as OSS/CAD to tackle  complex problems in a new and exciting way. Our solution revealed benefits to the planning stage including 30%-80% cost reduction, improved data cleansing and a trusted one-truth model, and importantly shorter planning times which bring forward the ultimate benefits of any migration exercise.  This comfortably surpassed all the other manual- and tool-based methods attempted."

Nektarios Georgalas, Corporate ICT Principal Researcher, BT Innovate and Design, added: "Delivering successful complex transformations quickly and cost-effectively is instrumental for growth in a recessionary market. With Ontology's OSS/CAD, our toolset maximises ROI and reduces migration risk by letting us:

• track complex element dependencies,
• analyse "what-if" scenarios,
• make decisions with full knowledge of customer impact,
• avoid conflicts and inefficiencies by harmoniously and optimally planning parallel migration activities.

As a result we can deliver multi-million transformations right-first-time, faster and with significant cost savings. It means we improve our margins and focus our newly-transformed operations on core revenue-generating activities much earlier."

Benedict Enweani, CEO, Ontology Systems concluded: "We are pleased that OSS/CAD is able to play such a key role in the BT toolset, and that the communications industry has now recognised OSS/CAD's groundbreaking capabilities. Together, BT and Ontology have demonstrated that OSS/CAD's use of semantics to federate and search legacy systems achieves, in a few weeks, what would have required many months to accomplish with traditional approaches. This presents to service providers the first practical product-based alternative to big-bang integration, and it addresses their need to better understand and manage complex OSS/BSS infrastructures."

In presenting the Awards, Alan Burkitt-Gray, editor of Global Telecoms Business, commented: "This is the fourth time we've run our Innovation Awards and each year we've seen that the industry is working harder and harder to deliver exciting and innovative services to its customers worldwide. Congratulations to all the award winners. The industry is seeing a wave of innovation which is making a huge difference - to the companies working in the industry and to all of us in business and as consumers. They are making such a difference to the world. We want to celebrate what they are doing."

The Global Telecoms Business Innovation Awards 2010 took place in London 7th June 2010.  More information can be found at: http://www.globaltelecomsbusiness.com/Stub/InnovationAwards2010.html

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About the Global Telecoms Business Innovation Awards
The Global Telecoms Business Innovation Awards are organised by Global Telecoms Business magazine, which is read by the industry leaders in the telecommunications industry worldwide and is part of the Euromoney Institutional Investor PLC group.

The Global Telecoms Business Innovation Awards were first presented in 2007, at a dinner attended by 160 industry leaders from around the world. In 2010 twice that number of people attended the event.   Guests at the ceremony include chief executive officers, chief technology officers and other leaders from operators and vendors throughout the world, including Europe, China, Africa, India, Russia, North and South America, and the Pacific.

Hundreds of nominations for the industry's innovative projects were received from the readers of Global Telecoms Business since early in 2010 in a number of key categories.  The winners, as selected by the judging panel, represent the most innovative projects in the industry worldwide.
More at: www.globaltelecomsbusiness.com

About Ontology Systems
Leading service providers are using Ontology to finally solve the problem of misaligned data across their systems.   Ontology's OSS/CAD gives them an aligned view of their BSS/OSS data to resolve billing disputes, find leaking revenue, notify customers of service faults and configuration impacts, and automate stalled system migrations.

OSS/CAD aligns data with unprecedented speed and accuracy, and at a fraction of the cost you would expect. The key to making it possible is OSS/CAD's use of semantic technology, originally developed for intelligence applications. It lets OSS/CAD build an end-to-end aligned view of OSS, BSS and network data, from the bottom up and without any disruption to existing systems.

Based in London and founded in 2006, Ontology's customers include BT,  Internet Solutions, QinetiQ, Neotel and Telenor. Ontology and OSS/CAD have received recent widespread industry recognition including inclusion in Gartner's "Cool Vendors in Telecom Operations Management Systems, 2010", Stratecast's "Global OSS/BSS Rat Pack - Stratecast's 10 To Watch in 2010" and OSS/CAD is the application at the centre of BT's  "Semantic Toolset to Optimise Business Transformations" winning entry in the TM Forum Business Innovation Award 2010.

For more information, please visit www.ontology.com

Press Contact: Nick Gregory nick.gregory@ontology.com +44 7966 841688.

This year's awards attracted a record number of entries from leading communications service providers, suppliers and systems integrators. The BT entry was chosen by a panel of impartial industry experts.

The award entry itself was based on the cutting-edge work of a team from both BT and Ontology Systems. They used OSS/CAD to tackle the tough challenges in planning migrations from legacy to next generation products and services - in particular understanding the mass of data around products, systems, networks, customers, and processes which may be held in a large number of legacy systems. They started by using OSS/CAD to discover and model dependencies among products, processes, systems, networks and customers. Once they had a model, OSS/CAD showed them the knock-on effects of product migration, letting them play through "what-if" scenarios to determine the optimal order of migration steps to a strategic target.

John Wittgreffe, Corporate ICT Chief Researcher, BT Innovate and Design commented: "The TM Forum Excellence Awards are a great platform to showcase new and innovative methodologies and technologies that can impact business, and this win shows the ingenuity of the team and the importance of tools such as OSS/CAD to tackle  complex problems in a new and exciting way. Our solution revealed benefits to the planning stage including 30%-80% cost reduction, improved data cleansing and a trusted one-truth model, and importantly shorter planning times which bring forward the ultimate benefits of any migration exercise.  This comfortably surpassed all the other manual- and tool-based methods attempted."

Nektarios Georgalas, Corporate ICT Principal Researcher, BT Innovate and Design, added: "Delivering successful complex transformations quickly and cost-effectively is instrumental for growth in a recessionary market. With Ontology's OSS/CAD, our toolset maximises ROI and reduces migration risk by letting us:

• track complex element dependencies,
• analyse "what-if" scenarios,
• make decisions with full knowledge of customer impact,
• avoid conflicts and inefficiencies by harmoniously and optimally planning parallel migration activities.

As a result we can deliver multi-million transformations right-first-time, faster and with significant cost savings. It means we improve our margins and focus our newly-transformed operations on core revenue-generating activities much earlier."

Benedict Enweani, CEO, Ontology Systems concluded: "We are pleased that OSS/CAD is able to play such a key role in the BT toolset, and that the communications industry has now recognised OSS/CAD's groundbreaking capabilities. Together, BT and Ontology have demonstrated that OSS/CAD's use of semantics to federate and search legacy systems achieves, in a few weeks, what would have required many months to accomplish with traditional approaches. This presents to service providers the first practical product-based alternative to big-bang integration, and it addresses their need to better understand and manage complex OSS/BSS infrastructures."

The TM Forum Excellence Awards 2010 took place on 18th May 2010 at the Management World conference in Nice.  More information can be found at: https://www.tmforum.org/ExcellenceAwards2010/7815/home.html

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About Ontology Systems
Leading service providers are using Ontology to finally solve the problem of misaligned data across their systems.   Ontology's OSS/CAD gives them an aligned view of their BSS/OSS data to resolve billing disputes, find leaking revenue, notify customers of service faults and configuration impacts, and automate stalled system migrations.

OSS/CAD aligns data with unprecedented speed and accuracy, and at a fraction of the cost you would expect. The key to making it possible is OSS/CAD's use of semantic technology, originally developed for intelligence applications. It lets OSS/CAD build an end-to-end aligned view of OSS, BSS and network data, from the bottom up and without any disruption to existing systems.

Based in London and founded in 2006, Ontology's customers include BT,  Internet Solutions, QinetiQ, Neotel and Telenor. Ontology and OSS/CAD have received recent widespread industry recognition including inclusion in Gartner's "Cool Vendors in Telecom Operations Management Systems, 2010", Stratecast's "Global OSS/BSS Rat Pack - Stratecast's 10 To Watch in 2010" and OSS/CAD is the application at the centre of BT's  "Semantic Toolset to Optimise Business Transformations" winning entry in the TM Forum Business Innovation Award 2010.

For more information, please visit www.ontology.com

Press Contact: Nick Gregory nick.gregory@ontology.com +44 7966 841688.

London, UK and Nice, France - May 18th, 2010: Today, Ontology Systems announce the results of research carried out in April this year by Telesperience, the independent telecom and IT analysts. Data misalignment has long been recognized as a chronic problem for CSPs running large OSS/BSS infrastructure. Telesperience's research reveals just how widespread a problem it is and how difficult it is to solve.

Data misalignment can be defined to mean: "A situation where software solutions either cannot get the data they need when they need it or else cannot rely on the data being accurate, both of which affect the solution's performance".

 The highlights of the research are:

Data misalignment kills CSP efficiency.

• 96% of CSPs surveyed suffer operational or financial impacts from misaligned data

Customer experience and service management suffer.

• 75% find that data misalignment damages their customers' experience 

Revenue leaks are a direct result.

• 75% need to align their data to improve billing accuracy

Most significantly, 0% of the CSPs surveyed have solved the data misalignment problem: 42% saying it's too expensive, and over 50% saying it's too complex and they can't find effective tools.

Teresa Cottam, Research and Publications Director at Telesperience who carried out the research comments: "The overwhelming message from the research was that CSPs told us solving data misalignment would help them tackle their key revenue management, service management and customer experience goals, yet no CSP in the sample had solved the data misalignment problem citing cost and lack of available tools as the main barriers." 

The research reveals the following data misalignment trends:

• 96% of respondents said they suffer operational or financial impacts resulting from data misalignment
• 75% said data misalignment damages customer experience
• 75% said it prevents or delays full automation
• 63% said it drives up customer complaints
• 96% said solving the problem would have a positive impact on their customers
• 58% said they are continually trying to fix it...

...yet no CSP in the sample has solved it to date, with:

• 58% saying it is too complex a problem
• 54% saying tools they have tried aren't effective
• 42% saying it is too expensive
• 37% saying they spend more than USD500,000 on tackling it

Cottam noted: "The extent and impact of data misalignment upon CSPs' business was worryingly high with 96% of respondents saying they did suffer either operational or commercial impacts from poorly aligned data." Cottam continues:  "Interestingly, those spending the most on fixing data misalignment were not the biggest CSPs, but instead those with 1-10 million subscribers who accounted for 56% of those spending more than USD500,000".

Benedict Enweani, Ontology's CEO, comments: "The research highlights the scale and size of the problems caused by misaligned data and the challenges that CSPs face trying to unleash the value in their OSS/BSS data." Enweani continues: "From the get go, we knew that traditional tools and approaches would be costly to deploy and ultimately have very little impact.  For this very reason, when we developed OSS/CAD, we turned to the field of semantics and ontologies as the only cost-effective and capable method of tackling data misalignment in complex systems such as OSS/BSS."

Enweani concludes: "Today, experience with our customers who use OSS/CAD's semantic engine to fix data misalignment and tackle OSS/BSS complexity, shows that they are able to align data and keep it aligned, stop revenue leaks and find stranded assets, manage services with confidence, and accelerate and unblock failing transformations.  They are managing it with unprecedented speed and, according to the results of the survey, at a fraction of the cost of other CSPs."

Notes to editors:
To carry out the research, Telesperience spoke to 24 service providers of various types (fixed/wireless, mobile/wireline, multi-service operator and ISP) and various sizes (from those with less than one million subscribers to those with over 40 million). Research participants came from many geographical markets including: Northern & Western Europe, Middle East & Africa, Central & Southern Asia, North America, Asia Pacific, and Central & Eastern Europe. The core of this sample was multi-service operators.

The full report is available for download from Ontology's website at /telesperience

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About Teresa Cottam and Telesperience
Teresa Cottam is Research and Publications Director at Telesperience, an independent telecoms and IT analyst company that focuses on how software can improve the commercial agility and customer experience of CSPs. Teresa specialises in analysing BSS and OSS technologies, data integration and software architectures. She frequently writes about software related issues in the industry blog Microsperience, produces the Telesperience podzine and publishes a range of free-to-air resources and issues papers for both CSPs and the global telecoms software community.

Teresa has more than 16 years' industry experience and was previously an Associate Principal Analyst with UK-based telecoms consultancy Analysys Mason, covering the billing, CRM and service delivery sectors. Before that Teresa was Research and Publications Director at Chorleywood Consulting, a specialist BSS/OSS consultancy which was acquired by Informa Telecoms and Media. Prior to this she was Managing Editor at industry analysts Ovum.

Teresa has authored numerous influential reports and trends papers during her career, is a regular speaker at telecoms industry events and was a judge at the World Billing Awards 2009. Teresa is passionate about helping CSPs optimise the value of their software, and strongly believes that software will play an increasingly important role in helping CSPs differentiate their offering, operate profitably and attract & retain customers.  

Please visit www.telesperience.com for more.

About Ontology Systems
Leading service providers are using Ontology to finally solve the problem of misaligned data across their systems.   Ontology's OSS/CAD gives them an aligned view of their BSS/OSS data to resolve billing disputes, find leaking revenue, notify customers of service faults and configuration impacts, and automate stalled system migrations.

OSS/CAD aligns data with unprecedented speed and accuracy, and at a fraction of the cost you would expect. The key to making it possible is OSS/CAD's use of semantic technology, originally developed for intelligence applications. It lets OSS/CAD build an end-to-end aligned view of OSS, BSS and network data, from the bottom up and without any disruption to existing systems.

Based in London and founded in 2006, Ontology's customers include BT,  Internet Solutions, QinetiQ, Neotel and Telenor. Ontology and OSS/CAD have received recent widespread industry recognition including inclusion in Gartner's "Cool Vendors in Telecom Operations Management Systems, 2010", Stratecast's "Global OSS/BSS Rat Pack - Stratecast's 10 To Watch in 2010" and OSS/CAD is the application at the centre of BT's  "Semantic Toolset to Optimise Business Transformations" nomination in the TM Forum Business Innovation Award 2010.
For more information, please visit www.ontology.com  

Press Contact: Nick Gregory nick.gregory@ontology.com  +44 7966 841688.

Building up to the conference in Nice, Ontology has announced new customer deployments, received strong endorsement from industry analysts and Ontology's Flagship product, OSS/CAD, has been short listed for several awards.

New Customers
A few weeks ago Ontology announced OSS/CAD was successfully deployed as a Service Management solution by Telenor Denmark. Ontology Systems' semantic application is being used to align and unify data from 9 existing OSS and Network systems across Telenor's Mobile, Optical, and IP infrastructure.  In February, Neotel, South Africa's first converged telecommunications network operator, chose OSS/CAD to dynamically join, align and present customer, service, and infrastructure data from existing IT systems to allow Neotel to lower OPEX and speed migrations through a fully aligned service view.

Industry Analyst Recognition
In April Gartner featured Ontology Systems as one of only 4 vendors in their most recent "Cool Vendors in Telecom Operations Management Systems, 2010" report.  In February this year Ontology was named as one of the "Global OSS/BSS Rat Pack - Stratecast's 10 To Watch in 2010". Stratecast's OSS/BSS Global Competitive Strategies analysis service define the OSS/BSS Rat Pack to include small, agile, hungry, well-managed companies that are experiencing success despite the changing global economy and rapid evolution within the telecommunications industry.  And in March this year OSS/CAD was featured in Heavy Reading Services Software Insider Report: "Beyond CRM: Customer Experience Management".

Award Nominations
OSS/CAD has enjoyed several recent award nominations.  In the TM Forum Excellence Awards 2010 OSS/CAD is the application at the centre of BT's "Semantic Toolset to Optimise Business Transformations" nomination in the TM Forum Business Innovation Award category. The winners will be announced at Management World conference this month.
 
Ontology at Management World 2010
During the conference this year Ontology will be speaking at and chairing conference sessions.  Most notably, Benedict Enweani, Ontology's CEO and co-founder, will be speaking alongside John Wittgreffe, Chief Researcher, Corporate ICT Services Practice, BT Research and Technology, in a session entitled "Semantic Toolset to Optimise Business Transformations".  Benedict will also be chairing a conference session entitled "Preventing Churn through Customer Loyalty & Feedback". Finally, Ontology executives and product experts will be meeting service providers, vendors and industry experts in their customer suite on the main conference floor and throughout the conference. 

For further information, or to arrange a meeting with Ontology representative, please contact marketing@ontology.com or visit www.ontology.com

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About Ontology Systems
Leading service providers are using Ontology to finally solve the problem of misaligned data across their systems.   Ontology's OSS/CAD gives them an aligned view of their BSS/OSS data to resolve billing disputes, find leaking revenue, notify customers of service faults and configuration impacts, and automate stalled system migrations.

OSS/CAD aligns data with unprecedented speed and accuracy, and at a fraction of the cost you would expect. The key to making it possible is OSS/CAD's use of semantic technology, originally developed for intelligence applications. It lets OSS/CAD build an end-to-end aligned view of OSS, BSS and network data, from the bottom up and without any disruption to existing systems.

Based in London and founded in 2006, Ontology's customers include BT,  Internet Solutions, QinetiQ, Neotel and Telenor. Ontology and OSS/CAD have received recent widespread industry recognition including inclusion in Gartner's "Cool Vendors in Telecom Operations Management Systems, 2010", Stratecast's "Global OSS/BSS Rat Pack - Stratecast's 10 To Watch in 2010" and OSS/CAD is the application at the centre of BT's  "Semantic Toolset to Optimise Business Transformations" nomination in the TM Forum Business Innovation Award 2010.
For more information, please visit www.ontology.com  

Press Contact: Nick Gregory nick.gregory@ontology.com  +44 7966 841688.

Telenor Denmark operates complex, interdependent transmission, mobile and IP networks on which Telenor carries out frequent and regular network equipment maintenance.  Before any maintenance activities can be performed Telenor needs to understand the potential customer impact associated with physical or logical changes.  Prior to implementing OSS/CAD, a large  team of planning and customer service staff  exhaustively analyzed each change by interrogating multiple interfaces across 9 NMSs, CRM and other OSS systems to understand which customer services would be affected by the changes before  notifying the customer of the planned maintenance. In difficult cases, this process could take over a week to complete. OSS/CAD has completely automated this process, providing immediacy, reliability, and repeatability.

Telenor had been tracking the market success of Ontology Systems' OSS/CAD product since its introduction in May 2008.  In late 2009, Telenor started the CNS (Customer Notification Systems) project to align the data in the four underlying NMSs, with data in the CRM, IP/MPLS activation and Mobile Site Lifecycle Management systems.  The implementation was completed in just 18 weeks, following access to the data contained in the underlying systems. The CNS tool is now live and is accurately answering Telenor Denmark's customer impact and notification queries in a matter of seconds.

Benedict Enweani, Ontology Systems' CEO added: "We are pleased to be working with the dynamic and forward looking team in Telenor Denmark and contributing to their success, and we are already working with Telenor to extend our relationship."

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About Telenor
Telenor connects people via mobile phones and broadband. Part of a global enterprise, Telenor is one of Scandinavia's largest telcos and the world's sixth largest provider of mobile telephony. Telenor is present in 14 countries, and world-wide we help 172 million customers communicate. In Denmark, Telenor employs more than 2,000 people who work to make it simple and easy for our customers to communicate. It is important to Telenor that Denmark stays a leading knowledge society. Accordingly, we make massive annual investments in the Danish telecommunications infrastructure. In Denmark, the Telenor family also includes CBB Mobil, BiBoB and Canal Digital. For further information, please refer to www.telenor.dk.

About Ontology Systems
Ontology Systems is radically simplifying the way in which service providers (ISPs, CSPs and MSPs) manage and understand their operational systems.  Ontology's OSS/CAD - www.ontology.com/osscad - is at the forefront of applying ontologies and semantics to deliver a breakthrough approach by reinterpreting business, operational and infrastructural data as a single, virtual Unified Service Model. 

Based in London, Ontology was founded in 2006 by Benedict Enweani and Leo Zancani and is privately owned. Investors in Ontology include Celtic House Venture Partners and Eden Ventures, whose proven track record of early stage investment successes include Cramer Systems, Apertio, nCipher and Ubiquity.

For more information, please visit www.ontology.com  

Press Contact: Nick Gregory nick.gregory@ontology.com  +44 7966 841688.

Neotel has experienced rapid growth and continues to innovate by offering new services to its corporate customers. OSS/CAD's groundbreaking use of semantics technology for bottom-up unification with a disruptively fast delivery model was chosen to maintain alignment across Neotel's rapidly evolving infrastructure.  OSS/CAD will initially be used to support IT staff, monitor data quality, and speed complex IT migrations.

Langa Dube, Neotel's Executive Head of IT, commented: "During vendor selection OSS/CAD unified real data from our systems in less than 3 weeks, demonstrating 360° customer service views, and views for service management, revenue assurance and data quality monitoring.  Ontology is unique in this space."

Dube continued,     "At Neotel, we offer South African businesses a comprehensive portfolio of telecommunications solutions that provide true convergence. We aim to reduce the cost of communicating and, as a result, the cost of doing business.  We are passionate about improving the way business communicates.  OSS/CAD is consistent with this vision, it will allow us to correctly reinterpret and share core data with the varied Neotel teams who ultimately support our business customers"

Benedict Enweani, Ontology's CEO added: "OSS/CAD's semantic approach to data alignment is unique to the communications industry. We relish the opportunity to work with such a dynamic and forward looking team"

Enweani continued: "Our ongoing success, in this difficult business cycle, proves that our bottom-up approach does away with the massive up-front cost and risk commonly associated with big bang projects.  Our singular focus on a productized solution for data alignment is validated by Neotel's decision and by the rigorous selection process which evaluated Ontology against some of the most significant names in the software industry."

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About Ontology Systems
Ontology Systems is radically simplifying the way in which service providers (ISPs, CSPs and MSPs) manage and understand their operational systems.  Ontology's OSS/CAD - www.ontology.com/osscad - is at the forefront of applying ontologies and semantics to deliver a breakthrough approach by reinterpreting business, operational and infrastructural data as a single, virtual Unified Service Model.

Based in London, Ontology was founded in 2006 by Benedict Enweani and Leo Zancani and is privately owned. Investors in Ontology include Celtic House Venture Partners and Eden Ventures, whose proven track record of early stage investment successes include Cramer Systems, Apertio, nCipher and Ubiquity.

For more information, please visit www.ontology.com

Press Contact: Nick Gregory nick.gregory@ontology.com +44 7966 841688.

First launched 18 months ago, Ontology Systems' OSS/CAD has been widely adopted by service providers across the globe to dynamically reinterpret existing OSS/BSS data sources (Operational, Business, and Infrastructure) to generate a virtual unified model of the key relationships that define globally important concepts like Customers, Services, and Network Infrastructure.  OSS/CAD renders these joined-up concepts in an immediately consumable, visual and electronically exploitable form empowering users to monitor and manage the data quality and alignment of core systems.  When applied to key business and IT processes, such as Revenue Assurance, Service Management, Data Alignment and Migration, substantial improvements can be experienced.

Version 2.5 now brings a range of new features and functional advancements including:

OSS/CAD Modeller 1.0
Modeller is a completely new component for 2.5.  As an intuitive, visual, tightly-integrated workbench for constructing User OntoPacks, it uses a round-trip engineering approach to enable maximum agility in solution development leading to extraordinarily rapid solution implementation and deployment.

OSS/CAD Modeller is based on the open industry-standard Eclipse framework for software engineering tools, presenting a familiar environment to implementers.

New out-of-the-box OntoPacks
Standard OntoPacks from Ontology Systems provide out-of-the-box functionality extending the capabilities of the basic OSS/CAD Starter Pack.  These OntoPacks to include functions such as Service Impact Analysis and Knowledge Analytics.

New Importers
Including Cisco Router Configurations and direct import of complex Excel spreadsheets

Free 21-day Trial
A key benefit of OSS/CAD 2.5 is the rapid, low risk delivery process.  To meet the demand from CSPs, Ontology now offers a free 21-day trial to CSPs who want gain early benefits from the product without commitments.

Ontology's CEO, Benedict Enweani, commented: "The OSS/CAD 2.5 release is rich in new features that build solidly on our second generation data alignment application.  Since launching OSS/CAD 2.0 in May this year, we have seen unprecedented demand for OSS/CAD from service providers around the globe for aligning their OSS/BSS data to tackle their top issues such as revenue leakage, network asset utilization, service management and migrations."  Enweani continued: "OSS/CAD 2.5 new features are based directly on the feedback and experiences of these deployments and offers CSPs even faster deployment, better user exploitation of OSS/BSS data, and even lower cost adoption."

OSS/CAD 2.5 is already in use with service providers across the globe including South African based converged services provider, Internet Solutions.   Richard Askham, Senior Operations Manager - Systems at Internet Solutions commented: "We originally embraced OSS/CAD over 2 years ago and have continually increased its use across our OSS/BSS estate.  We have recently deployed OSS/CAD in an OSS data integrity application to detect and rectify misaligned systems, misused and unused assets and thus speed our path towards end-to-end service management."  Askham continued: "We have worked closely with Ontology and the new features in OSS/CAD 2.5 enable us to get even more value to our business out of the product."

Nancee Ruzicka, Sr. Research Analyst - OSS/BSS Global Competitive Strategies at Stratecast has kept a close eye on the rapid progress made by Ontology: "OSS/CAD 2.5 is one of a new breed of applications that change the way CSPs can leverage their OSS/BSS investments.  By using semantics and ontologies to dynamically align OSS/BSS data, OSS/CAD 2.5 can offer CSPs a radically different approach to Revenue Assurance, Service and Customer Management, as well as the ultimate Transformations."

Ari Banerjee, Yankee Group Vice President, was early to spot the potential of OSS/CAD and commented: "Ontology Systems' OSS/CAD offers CSPs a new approach to OSS/BSS harmony and transformation.  The use of semantics and ontologies in OSS/CAD 2.5 provides a new dimension to tackling OSS/BSS complexity and enable CSPs to better manage customers, services and revenue."

Ontology's OSS/CAD 2.5 is available to Service Providers from today and can be adopted by registering for the 21 day trial at www.ontology.com/trial

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About Ontology Systems
Ontology Systems is radically simplifying the way in which service providers (ISPs, CSPs and MSPs) manage and understand their operational systems.  Ontology's OSS/CAD is at the forefront of applying ontologies and semantics to deliver a breakthrough approach by reinterpreting business, operational and infrastructural data as a single, virtual Unified Service Model.

Based in London, Ontology was founded in 2006 by Benedict Enweani and Leo Zancani and is privately owned. Investors in Ontology include Celtic House Venture Partners and Eden Ventures, whose proven track record of early stage investment successes include Cramer Systems, Apertio, nCipher and Ubiquity.

For more information, please visit www.ontology.com

Press Contact: Nick Gregory (nick.gregory@ontolgy.com )+44 7966 841688.

The IET Innovation Awards celebrate the products, technologies and processes that lead the way in engineering innovation. The awards are judged by engineering experts and recognise the depth of innovative work being carried out across all areas of engineering and technology.
The BT award entry was based on the team's experiences of using OSS/CAD to discover and model dependencies among products, processes, systems, networks and customers. OSS/CAD then enables the understanding of the knock-on effect and impacts of product migration to conduct "what-if" scenario analysis and determine optimal order of migration steps.

John Wittgreffe, Chief Researcher, Corporate ICT Practice in BT commented: "The IET Innovation Awards are a great platform to showcase new and innovative technology that can impact business, and this finalist place shows both the ingenuity of OSS/CAD and the ability of BT Research & Technology to tackle such a complex problem in a new and exciting way."

Nektarios Georgalas , Principal Researcher, Corporate ICT Practice in BT added: "The objective of using OSS/CAD is to simplify the migration process, save money by minimising iterations and achieve the most accurate migration impact analysis. By using semantics to describe the full meaning of entities, OSS/CAD was able to provide more complete descriptions of product and system dependencies, thus reducing the number of iterative consultations with the experts."

Georgalas continued: "OSS/CAD is able to discover hidden dependencies, which would otherwise go missing. OSS/CAD can very flexibly support changes to the dependency model with minimal impact on the integrated data. It also provides advanced facilities to visualise dependencies, so decision makers can very easily run "what-if" migration scenarios and weigh their options forward."

Benedict Enweani, CEO, Ontology Systems concluded: "We are pleased that OSS/CAD is able to play such a key role in the BT project and that the overall innovation has been recognised by the IET. OSS/CAD is rapidly becoming a tool of choice for Telecom operators and service providers who need to better understand and manage their complex OSS/BSS infrastructures."

The IET Innovation Awards 2009 will take place on 25th November 2009 at the Nursery Pavilion, Lord's Cricket Ground, London.  More information can be found at  www.theiet.org/innovation

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About Ontology Systems
Ontology Systems is radically simplifying the way in which service providers (ISPs, CSPs and MSPs) manage and understand their operational systems.  Ontology's OSS/CAD - www.ontology.com/osscad - is at the forefront of applying ontologies and semantics to deliver a breakthrough approach by reinterpreting business, operational and infrastructural data as a single, virtual Unified Service Model.
Based in London, Ontology was founded in 2006 by Benedict Enweani and Leo Zancani and is privately owned. Investors in Ontology include Celtic House Venture Partners and Eden Ventures, whose proven track record of early stage investment successes include Cramer Systems, Apertio, nCipher and Ubiquity.
For more information, please visit www.ontology.com

Press Contact: Nick Gregory nick.gregory@ontology.com +44 7966 841688.

New report tackles the issues resulting from OSS/BSS complexity and examines how four CSPs solved these problems using Ontology.

London, November 4, 2009 - Today, Ontology Systems announce a custom report that describes the challenges faced by service providers as they undertake efforts to improve both OSS/BSS processes and solutions.  It examines the unique approach offered by Ontology Systems that can rapidly and inexpensively utilize existing systems and data to further those efforts, ease the transition to next generation service delivery, and make better use of existing OSS/BSS.  The report concludes with profiles of four service providers that are addressing urgent operational issues using the Ontology solution.

In setting the scene for the custom report, entitled 'Taming the OSS/BSS Beast - Exploiting Existing Solutions and Data to Deliver Results'*, Nancee Ruzicka, Sr. Research Analyst - OSS/BSS Global Competitive Strategies at Stratecast noted: "Communication Service Provider business realities are changing rapidly.  The opportunity to deliver new, innovative services is limited largely by the ability of the business to create, manage, and bill for them.  Delays in bringing new products to market are no longer network issues.  Rather, the focus has shifted to the OSS/BSS platforms and the business functions that they support."

In the report Ruzicka quickly cuts to the OSS/BSS complexity issues: "As a result of the continuous deployment of OSS/BSS stacks to support new services, there are multiple systems collecting, storing, and acting on the same data.  There are multiple instances of each customer, service, configuration, and transaction.  This data is often not aligned or reconciled and quickly becomes inaccurate.  So, in addition to multiple instances of data, it is entirely likely that much of the data is wrong.  Add to that the hundreds of customized interfaces that require continuous maintenance, modification, and testing and this approach cannot be sustained."

The report singles out key instances where the ability to consolidate and accurately align OSS/BSS data is critical to customer satisfaction, revenue generation, and/or cost reduction.  Problem areas include:

• Revenue leakage
• Fraud
• Service management and SLAs
• Order orchestration
• Service inventory reconciliation
• Impact analysis and fault prioritization
• Customer support and outage notification
• Change management
• Unified topology views for planning and design
• Stranded assets.

Benedict Enweani, Ontology's CEO, commented: "The report is a great opportunity to share our experience over the past year with fixed line, mobile and next generation carriers who have used OSS/CAD to rapidly and inexpensively utilized existing OSS/BSS systems and data to ease the transition to next generation service delivery, as well as make better use of their existing OSS/BSS."

Ruzicka neatly sums up the report by concluding: "Whether managing a transformation or solving pressing service management or revenue assurance problems, balance between long-term strategies and short-term pain is a must.  The Ontology OSS/CAD solution is an affordable, reliable tool that can be quickly implemented and rapidly delivers results using existing OSS/BSS systems and data.  Deploying a new system to address every new function or problem feeds the OSS/BSS monster rather than taming the beast."

The full report is available for download from Ontology's website at  /media-center/resources/stratecast-report.aspx and a Live Webinar is schedule for 2PM UK GMT on Thursday 19th November, 2009 - Register at www.ontology.com

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*The report is a commissioned work conducted by Stratecast (a Division of Frost & Sullivan) on behalf of Ontology as of November 2009.

About Ontology Systems
Ontology Systems is radically simplifying the way in which service providers (ISPs, CSPs and MSPs) manage and understand their operational systems.  Ontology's OSS/CAD - www.ontology.com/osscad - is at the forefront of applying ontologies and semantics to deliver a breakthrough approach by reinterpreting business, operational and infrastructural data as a single, virtual Unified Service Model.

Based in London, Ontology was founded in 2006 by Benedict Enweani and Leo Zancani and is privately owned. Investors in Ontology include Celtic House Venture Partners and Eden Ventures, whose proven track record of early stage investment successes include Cramer Systems, Apertio, nCipher and Ubiquity.

For more information, please visit www.ontology.com

Press Contact: Nick Gregory nick.gregory@ontology.com +44 7966 841688.

London, UK, September 1st, 2009 - Today, Ontology Systems, the company behind the ground breaking OSS/CAD application, announce that Internet Solutions, the South African based Converged Communication Services Provider, has extended the footprint of Ontology Systems' OSS/CAD1 to automate a pre-existing manual Data Integrity and Data Alignment project to deliver dramatic results by the automation, correction and continuous monitoring of critical OSS and BSS systems aligning thousands of complex enterprise customers.

The new extension, which took just over a month to finish, aligns data in five key OSS and BSS systems - CRM, Network Discovery, Circuit Inventory, IP Services Inventory and Data Centre Service Inventory - to provide an accurate picture of what services are being delivered to each and every enterprise customer.

The OSS/CAD solution has been hailed by Internet Solutions as not just an astonishing breakthrough in customer and service management, but a major competitive advantage for Internet Solutions to deliver automated correction and continuous monitoring for cross-OSS and BSS Data Alignment, Service Management, Revenue Assurance and Risk Management (fraud and exposure).

Daniel Schultz, Manager of Voice, Billing and Provisioning at Internet Solutions stated: "Given our rapid growth in customers and the expansion and migration of our infrastructure we understand the challenge of keeping enterprise customer, service and infrastructure data accurate and aligned across the silos.  The cost consequences of misalignment affect revenue, risk and service management and are just too important to ignore.  Unfortunately, a single complex customer audit can take weeks to manually perform, so we were looking for a faster result."

Schultz continued: "The solution to the problem was already within our grasp, OSS/CAD had been previously deployed for SIA and all we had to do was simply extend OSS/CAD's' deployment; it took less than a month to deploy. OSS/CAD automates and operationalises our manual audit process, improving efficiency, quality and customer satisfaction and dramatically lowering OPEX. "

Benedict Enweani, Ontology's CEO added: "OSS/CAD's semantic approach to data alignment is unique in the Telco industry and its deployment at Internet Solutions underlines the fact that OSS/CAD is a disruptive application for driving down the cost of core OSS/ BSS estates."

Enweani continued: "When Internet Solutions told us that they wanted to expand their OSS/CAD deployment we were delighted.  OSS/CAD is intended to be an agile, bottom-up solution and this project shows how the semantic approach can rapidly address issues across technical and commercial boundaries.  OSS/CAD is now detecting the data misalignments that cause: duplicated customer records, over and under billing, stranded assets and poor correspondence between service definitions and network configuration.   Additionally, OSS/CAD has improved the integrity of the IT systems by providing an effective way to reconfirm lost or corrupted service tags and unique keys."

Richard Askham, Senior Operations Manager - Systems, Internet Solutions concluded: "Internet Solutions has grown rapidly from an ISP to become South Africa's premier Converged Communication Services Provider.  The challenge of managing sophisticated services running over converged IP/MPLS networks and Data Center infrastructures, with COTS systems, is very difficult. Our original decision to select Ontology Systems' OSS/CAD has provided us with a unique capability to understand and manage this complexity and grow in use as we tackle more and more services related challenges."

OSS/CAD is running live at Internet Solutions today across the OSS and BSS estate.

Notes:
1 - Please refer to press release 15th May 2008 'OSS/CAD selected by Internet Solutions' - /newsevents/news-releases/osscad™-selected-by-internet-solutions

-- ends --

About Ontology Systems
Ontology Systems is radically simplifying the way in which service providers (ISPs, CSPs and MSPs) manage and understand their operational systems.  Ontology's OSS/CAD - www.ontology.com/osscad - is at the forefront of applying ontologies and semantics to deliver a breakthrough approach by reinterpreting business, operational and infrastructural data as a single, virtual Unified Service Model.

Based in London, Ontology was founded in 2006 by Benedict Enweani and Leo Zancani and is privately owned. Investors in Ontology include Celtic House Venture Partners and Eden Ventures, whose proven track record of early stage investment successes include Cramer Systems, Apertio, nCipher and Ubiquity.

For more information, please visit www.ontology.com

Press Contact: Nick Gregory nick.gregory@ontology.com +44 7966 841688.

Based on OSS/CAD, Ontology's semantics-based application, the joint solution will use existing "raw and dirty" OSS/BSS systems data to rapidly find the implied model relating customers, services and network assets.   The solution, which can be deployed in just several weeks, finds alignments that unify the separate OSS/BSS silos, and simultaneously identify the misalignments ultimately caused by poor data quality. The solution then runs continuously to spot data misalignments.

The partnership was formed as part of  the successful deployment of OSS/CAD for QinetiQ (see QinetiQ selects Ontology Systems for Service Management - /newsevents/news-releases/qinetiq-selects-ontology-systems ) where CACI and Ontology provided key network service assurance functionality for the UK Ministry of Defence's Enabling Secure Information Infrastructure (ESII) programme, for which QinetiQ is the lead services provider.

Simon Pearson, OSS/BSS Business Unit Manager, CACI commented: "OSS/CAD's unique use of semantic technology and ontologies provides a hitherto unachievable degree of agility and flexibility in bringing together data from a variety of heterogeneous network and operational support systems to form a virtual unified service model of the operational environment. This resulting service model is a key enabler to deliver a radically fresh approach to the Service Management solution for service providers."

Ontology Systems' CEO, Benedict Enweani added: "CACI has a great track record for delivering solutions in Telecom OSS/BSS and we are pleased they are able to deliver the benefits of OSS/CAD in such a challenging deployment environment.  OSS/CAD's capability to rapidly align multiple heterogeneous systems will deliver Service Management benefits that include a lower cost of ownership, the highest level of agility and the ability to embrace ongoing changes in the overall systems."

-- ends --

About Ontology Systems
Ontology Systems is radically simplifying the way in which service providers (ISPs, CSPs and MSPs) manage and understand their operational systems.  Ontology's OSS/CAD - www.ontology.com/osscad - is at the forefront of applying ontologies and semantics to deliver a breakthrough approach by reinterpreting business, operational and infrastructural data as a single, virtual Unified Service Model.

Based in London, Ontology was founded in 2006 by Benedict Enweani and Leo Zancani and is privately owned. Investors in Ontology include Celtic House Venture Partners and Eden Ventures, whose proven track record of early stage investment successes include Cramer Systems, Apertio, nCipher and Ubiquity.

For more information, please visit www.ontology.com

Press Contact: Nick Gregory nick.gregory@ontology.com +44 7966 841688.

About CACI
CACI Ltd, is a wholly owned subsidiary of CACI International Inc., an IT services company employing 12,500 staff across more than 120 offices globally.

CACI was founded in 1975 in the UK, and now generates over £63m in revenue.  It offers an unrivalled range of marketing solutions and information systems to a number of businesses from all industry sectors.  Specialising in systems integration and application development CACI delivers solutions utilising a wide range of technologies, including enterprise business management, mobile applications, business intelligence, document management, address management, and telecom operational support systems.

For more information, please visit www.caci.co.uk

Press Contact: Angela Norman anorman@caci.co.uk +44 161 848 3380

Nice, France, May 6th, 2009 - Today at Management World 2009 conference, Ontology Systems, the company behind the ground breaking OSS/CAD service management application, announce that international defence and security technology company QinetiQ has selected OSS/CAD to provide key service assurance functionality for the UK Ministry of Defence's Enabling Secure Information Infrastructure (ESII) programme, for which QinetiQ is the lead services provider.

OSS/CAD will be integrated into the overall ESII programme being delivered to the MoD to create a service assurance environment in which key user services can be managed across a federated heterogeneous policy-driven network of networks.  This will provide a service management capability to monitor and manage the user experience, and actively validate the application of new network policies across wideband mobile communications and infrastructure.

The ESII programme seeks to provide the UK MoD with a flexible method of obtaining cost-effective and timely research into the key issues relating to delivery of the Global Information Infrastructure. . The overall multi-million pound programme delivers research, analysis and experimentation on behalf of the MoD to mature solution concepts that technically derisk the construction of a managed system for a group of complex networks that is both resilient and capable of resisting network attack.

Martin Huddleston, QinetiQ's Management Systems Technical Leader for the ESII programme commented: "OSS/CAD's unique use of semantic technology and ontologies will provide a high degree of agility and flexibility in bringing together data from a variety of heterogeneous network and operational support systems to form a virtual unified service model of the operational environment. In addition to the core application and software configuration capabilities Ontology Systems provides, being UK based was another important element in their selection."

Ontology Systems' CEO, Benedict Enweani added: "We are pleased to be able to bring the benefits of OSS/CAD to QinetiQ and MoD in such a challenging deployment environment.  OSS/CAD's capability to rapidly align multiple heterogeneous systems will deliver service management benefits that include a lower cost of ownership, the highest level of agility and the ability to embrace ongoing changes in the overall systems.."

The engagement is progressing to schedule with the service management capability ready for demonstration to the MoD in June 2009.

-- ends --

About Ontology Systems
Ontology Systems is radically simplifying the way in which service providers (ISPs, CSPs and MSPs) manage and understand their operational systems.  Ontology's OSS/CAD is at the forefront of applying ontologies and semantics to deliver a breakthrough approach by reinterpreting business, operational and infrastructural data as a single, virtual Unified Service Model.

Based in London, Ontology was founded in 2006 by Benedict Enweani and Leo Zancani and is privately owned. Investors in Ontology include Celtic House Venture Partners and Eden Ventures, whose proven track record of early stage investment successes include Cramer Systems, Apertio, nCipher and Ubiquity.

For more information, please visit www.ontology.com

Press Contact: Nick Gregory nick.gregory@ontology.com +44 7966 841688.

About QinetiQ
QinetiQ (pronounced "kinetic") is a leading international defence and security technology company with over 8,000 employees in EMEA (Europe, Middle East and Australasia) and more than 5,500 in North America. QinetiQ's vision is to be the world's leading provider of defence and security based technology solutions and services. In February 2006, QinetiQ Group plc was listed on the London Stock Exchange and joined the FTSE250 in June 2006.  In the year to 31 March 2008, QinetiQ delivered a 19 per cent increase in revenue to £1,366m, including organic growth of 8.6 per cent, and a 20 per cent increase in underlying operating profit to £127m.

For more information contact Douglas Millard in the QinetiQ Press Office on  Tel: +44 (0) 1252 39 4611 / 3500  
Email: DMillard@QinetiQ.com / PressOffice@QinetiQ.com

May 6th, 2009 Nice, France – Today, Ontology Systems announces the launch of OSS/CAD 2.0, the semantics and ontology led service management application that uses virtual Unified Service Modeling to deliver overall BSS/OSS data integrity and alignment, revenue assurance, stranded asset identification, and SLA impact analysis to service providers.

Launched at last year’s conference, Ontology Systems’ OSS/CAD 1.0 has been widely used by fixed, mobile and next generation carriers to build and deliver OSS Service Management applications including revenue assurance, stranded asset identification. Version 2.0 now brings a wide range of new features and functional improvements including a revenue assurance, stranded asset identification and Service Impact Analysis OntoPacks and the OSS/CAD Modeler development tool.

• Service Impact Analysis OntoPack exploits OSS/CAD semantics capabilities to deliver an out of the box SIA application with a very low total cost of ownership.
• OSS/CAD Modeler is a visually driven toolkit for rapidly building, deploying and managing OSS/CAD service management applications.

Ontology’s CTO, Leo Zancani, commented: “I am particularly proud of OSS/CAD 2.0 and the talent and capability of the engineering team behind it.  We have leveraged semantics and Ontologies to deliver a service management application that has been deployed in a wide variety of scenarios including: overall BSS/OSS data integrity and alignment, stranded asset identification, revenue assurance and service impact analysis with a significantly reduced cost of ownership.  ”.  Zancani continued:  “In operator deployments we have been able to align up to 7 separate OSS/BSS systems in under 3 weeks”.

OSS/CAD 2.0 is already in use with service providers across the globe including South African based converged services provider, Internet Solutions.   Richard Askham, Senior Operations Manager – Systems at Internet Solutions commented: “We originally embraced OSS/CAD 18 months ago and have continually increased its use.  We have recently deployed OSS/CAD in an OSS data integrity application to detect and rectify misaligned systems, misused and unused assets and thus speed us on our path towards end-to-end service management”

OSS/CAD 2.0 can be seen at Management World 2009 in Nice on Ontology’s booth (111) or by visiting www.ontology.com.

-- ends --

About Ontology Systems
Ontology Systems is radically simplifying the way in which service providers (ISPs, CSPs and MSPs) manage and understand their operational systems.  Ontology’s OSS/CAD is at the forefront of applying ontologies and semantics to deliver a breakthrough approach by reinterpreting business, operational and infrastructural data as a single, virtual Unified Service Model. 

Based in London, Ontology was founded in 2006 by Benedict Enweani and Leo Zancani and is privately owned. Investors in Ontology include Celtic House Venture Partners and Eden Ventures, whose proven track record of early stage investment successes include Cramer Systems, Apertio, nCipher and Ubiquity.

For more information, please visit http://www.ontology.com/  

Press Contact: Nick Gregory +44 7966 841688.

London, April 21,  2009  - Today, Ontology Systems, the company behind the ground breaking OSS/CAD service management application,  announce a custom publication , which examines a semantics and ontology-led approach to deliver a unified service model that solves the problem of service provider's siloed OSS/BSS infrastructure data.

In light of the current economic challenges, communications service providers (CSPs) are reducing their capex budgets to align with lower revenue growth expectations.  With expensive transformation exercises currently on hold, CSPs and managed service providers are looking for an alternative low-risk incremental path toward a unified service model and the service management and OPEX cost reduction activities that it enables.

In the custom report, entitled 'Use semantics to deliver flexible Service Management and avoid the risks within OSS/BSS Transformations'*, Yankee Group looks at CSPs' current operational issues, takes a deep dive on a unique alternate semantic-based approach toward achieving a unified virtual service model, and investigates how such an approach can enable customer-centricity by solving the problem of siloed infrastructure data.

In the report, Arindam Banerjee, Yankee Group vice president commented: "Not surprisingly, the inability to have a common view of customers, lack of tailored service delivery and business process inconsistency are the top reasons that hamper service providers from rolling out innovative services."

The report highlights key challenges faced by CSPs trying to achieve the related goals of data integration, a unified service model and end-to-end service management.  The report goes on to define the advantages of the semantic-based approach used within Ontology's OSS/CAD service management application to meet these challenges. These advantages include:

• Agile control of OSS/BSS systems
• Improved data integrity and correct alignment of siloed systems
• Cost and revenue-based service impact analysis and job prioritization
• Improved management of the customer experience
• Provides revenue assurance
• Credible alternative to BSS/OSS systems replacement and large transformation projects
• Defers capex via extension of legacy system life cycle
• Provides a single view of services enabling service transparency.

Benedict Enweani, Ontology Systems' CEO, commented: "The report backs our experience over the past year with fixed line, mobile and next generation carriers who have used OSS/CAD to build and deliver OSS Service Management applications."

The report concludes, "Service providers can combine semantics with domain-specific knowledge to interpret the validity, usability and integrity of data across their OSS and BSS infrastructure. OSS/CAD gives service providers an incremental, practical way to avoid development costs associated with OSS transformation projects by providing a radically different way to interpret and query their data. Ontology's unique approach will help CSPs by providing them seamless service modeling and service management capability in an agile, cost-effective manner."

The full report is available for download from Ontology's website at www.ontology.com

-- ends --

 *The following is a commissioned work conducted by Yankee Group Research, Inc. on behalf of Ontology as of April 2009.

About Ontology Systems
Ontology Systems is radically simplifying the way in which service providers (ISPs, CSPs and MSPs) manage and understand their operational systems.  Ontology's OSS/CAD is at the forefront of applying ontologies and semantics to deliver a breakthrough approach by reinterpreting business, operational and infrastructural data as a single, virtual Unified Service Model. 

Based in London, Ontology was founded in 2006 by Benedict Enweani and Leo Zancani and is privately owned. Investors in Ontology include Celtic House Venture Partners and Eden Ventures, whose proven track record of early stage investment successes include Cramer Systems, Apertio, nCipher and Ubiquity.

For more information, please visit www.ontology.com  

Press Contact: Nick Gregory nick.gregory@ontology.com  +44 7966 841688.

London 21 April, 2009 - Ontology Systems will showcase its industry leading Service Management application, OSS/CAD,  at Management World 2009 in Nice to show how service providers can achieve overall BSS/OSS data integrity and alignment, service impact and fault prioritization, and SLA impact analysis using a semantic approach to virtual Unified Service Modeling.

Launched at last year's conference, Ontology Systems' OSS/CAD simplifies the way in which service providers manage and understand their operational systems by providing customer and service transparency across the OSS/BSS infrastructure and networks. OSS/CAD enables the virtual unification of existing systems to solve the problem of siloed infrastructure data.

With version 2.0 ready for launch at this year's conference, OSS/CAD remains at the very forefront of applying ontologies and semantics - technologies originally developed in military and intelligence applications - to deliver a breakthrough approach to reinterpreting business, operational and infrastructural data as a single virtual Unified Service Model.

Over the past year fixed line, mobile and next generation carriers have used OSS/CAD to rapidly build and deliver OSS Service Management applications in a matter of weeks - not months. These deployments include:

• Service Impact and Fault Prioritization
• Overall OSS/BSS Data Integrity and Alignment
• SLA Impact Analysis
• Stranded Asset Identification
• Revenue Assurance
• 360 degree Customer View
• Legacy Migration and Transformation
• Unified Topology and Inventory Views
• Change Management and Customer Notification.

Ontology will be showcasing OSS/CAD 2.0 at Booth 111 in Hall 1 and demonstrating the breakthrough innovation achieved with existing customers and projects.

For further information, or to arrange a meeting with Ontology representative, please contact marketing@ontology.com or visit www.ontology.com

-- ends --

About Ontology Systems
Ontology Systems is radically simplifying the way in which service providers (ISPs, CSPs and MSPs) manage and understand their operational systems.  Ontology's OSS/CAD is at the forefront of applying ontologies and semantics to deliver a breakthrough approach by reinterpreting business, operational and infrastructural data as a single, virtual Unified Service Model.

Based in London, Ontology was founded in 2006 by Benedict Enweani and Leo Zancani and is privately owned. Investors in Ontology include Celtic House Venture Partners and Eden Ventures, whose proven track record of early stage investment successes include Cramer Systems, Apertio, nCipher and Ubiquity.

For more information, please visit www.ontology.com

Press Contact: Nick Gregory nick.gregory@ontology.com +44 7966 841688.

London, UK, February 16, 2009 - Benedict Enweani, CEO of Ontology Systems, shares experience of a smooth path to NGOSS through agile virtual service models with the audience at the TM Forum's Management World Middle East conference in Dubai on March 4-8, 2009.

The presentation, entitled 'Case Study: Smoothing the Path to NGOSS through agile virtual service models using a practical semantic approach to legacy' will show delegates how a project within Internet Solutions focuses on lean operations by re-interpreting the fragmented and partially overlapping data silos held in mission critical OSS/BSS systems as a virtual semantic service model using Ontology Systems' OSS/CAD™ product.

With the use of OSS/CAD to improve the understanding and management of key business and operational services, Internet Solutions is at the forefront of applying ontologies and semantics to deliver a breakthrough approach to reinterpret business, operational and infrastructural data as a single, virtual Unified Service Model.

The presentation will explain how the semantic approach offers a way to deftly avoid obstacles presented by legacy silos and naturally minimizes/removes the need to change existing systems. Delegates will learn about the experiences gained applying the virtual model to deliver data integrity, runtime service-centric flexibility and Service Impact Analysis (SIA).

Benedict Enweani, CEO of Ontology commented: "OSS/CAD has enabled Internet Solutions to understand and maximise the value of the data within the infrastructure of their operational support systems." He added: "This virtual Unified Service Model gives Internet Solutions a single, transparent knowledge-based view of the services that run across their systems. In turn, this provides a set of applications which include Service Impact Analysis, Data Integrity Management and Change Management."

Ontology will be showcasing OSS/CAD at their booth in conference to demonstrate the breakthrough innovation achieved with Internet Solutions. - ends -

About Ontology Systems

Ontology Systems is radically simplifying the way in which service providers (ISPs, CSPs and MSPs) manage and understand their operational systems. Ontology's OSS/CAD is at the forefront of applying ontologies and semantics to deliver a breakthrough approach; reinterpreting business, operational and infrastructural data as a single, virtual Unified Service Model. Based in London, Ontology was founded in 2006 by Benedict Enweani and Leo Zancani and is privately owned. Investors in Ontology include Celtic House Venture Partners and Eden Ventures, whose proven track record of early stage investment successes include Cramer Systems, Apertio, nCipher and Ubiquity.

For more information, please visit www.ontology.com

Contact Nick Gregory

London, UK, September 30th, 2008 - Richard Askham, Senior Operations Manager - Systems at Internet Solutions, the South African based Converged Communication Services Provider, has teamed up with Benedict Enweani, CEO of Ontology Systems, to share their experiences of developing an agile path to service management via the semantic interpretation of existing OSS and BSS data,  with the audience at the Optimising OSS & Service Provisioning conference in Prague on October 13-16, 2008.

The joint presentation, entitled 'Case Study: Developing an Agile Path to Service Management via the Semantic Interpretation of Existing OSS and BSS Data' is scheduled for Wednesday, October 15 at 10.20 am, and will show delegates how a new project within Internet Solutions focuses on lean operations by re-interpreting the fragmented and partially overlapping data silos held in mission critical OSS/BSS systems as a virtual semantic service model using Ontology Systems'  OSS/CAD™ product. 

With the use of OSS/CAD to improve the understanding and management of key business and operational services, Internet Solutions is at the forefront of applying ontologies and semantics to deliver a breakthrough approach to reinterpret business, operational and infrastructural data as a single, virtual Unified Service Model. 

Richard Askham, Senior Operations Manager - Systems, Internet Solutions commented: "Internet Solutions has grown rapidly from an ISP to become South Africa's premier Converged Communication Services Provider.  The challenge of managing sophisticated services running over converged IP/MPLS networks and Data Center infrastructures, with COTS systems, is very difficult. Ontology Systems' OSS/CAD provides us with a unique capability to understand and manage this complexity."

The presentation will explain how the semantic approach offers a way to deftly avoid obstacles presented by legacy silos and naturally minimizes/removes the need to change existing systems.

Delegates will learn about the experiences gained applying the virtual model to deliver data integrity, runtime service-centric flexibility and Service Impact Analysis (SIA).

Benedict Enweani, CEO of Ontology Systems commented: "OSS/CAD has enabled Internet Solutions to understand and maximise the value of the data within the infrastructure of their operational support systems." He added: "This virtual Unified Service Model gives Internet Solutions a single, transparent knowledge-based view of the services that run across their systems.  In turn, this provides a set of applications which include Service Impact Analysis, Data Integrity Management and Change Management."

Ontology Systems will be showcasing OSS/CAD at their conference booth to demonstrate the breakthrough innovation achieved with Internet Solutions.

-  ends  -

About Ontology Systems
Ontology Systems is radically simplifying the way in which service providers (ISPs, CSPs and MSPs) manage and understand their operational systems.  Ontology's OSS/CAD is at the forefront of applying ontologies and semantics to deliver a breakthrough approach; reinterpreting business, operational and infrastructural data as a single, virtual Unified Service Model.

Based in London, Ontology was founded in 2006 by Benedict Enweani and Leo Zancani and is privately owned. Investors in Ontology include Celtic House Venture Partners and Eden Ventures, whose proven track record of early stage investment successes include Cramer Systems, Apertio, nCipher and Ubiquity.

For more information, please visit www.ontology.com

London, UK, July 10, 2008 - Richard Askham, Senior Operations Manager - Systems at Internet Solutions, the South African based Converged Communication Services Provider, has teamed up with Benedict Enweani, CEO of Ontology Systems, to share their experience of a smooth path to NGOSS through agile virtual service models with the audience at the TM Forum's inaugural Management World Africa conference in Johannesburg, South Africa on July 14-17, 2008.   

The joint presentation, entitled 'Case Study: Smoothing the Path to NGOSS through agile virtual service models using a practical semantic approach to legacy systems is scheduled for Thursday, July 17 at 10am, and will show delegates how a new project within Internet Solutions focuses on lean operations by re-interpreting  the fragmented and partially overlapping data silos held in mission critical OSS/BSS systems as a virtual semantic service model using Ontology Systems'  OSS/CAD™ product.    

With the use of OSS/CAD to improve the understanding and management of key business and operational services, Internet Solutions is at the forefront of applying ontologies and semantics to deliver a breakthrough approach to reinterpret business, operational and infrastructural data as a single, virtual Unified Service Model.    

Richard Askham, Senior Operations Manager - Systems, Internet Solutions commented: "Internet Solutions has grown rapidly from an ISP to become South Africa's premier Converged Communication Services Provider.  The challenge of managing sophisticated services running over converged IP/MPLS networks and Data Center infrastructures, with COTS systems, is very difficult. Ontology System's OSS/CAD provides us with a unique capability to understand and manage this complexity." 

The presentation will explain how the semantic approach offers a way to deftly avoid obstacles presented by legacy silos and naturally minimizes/removes the need to change existing systems.  Delegates will learn about the experiences gained applying the virtual model to delver data integrity, runtime service-centric flexibility and Service Impact Analysis (SIA). 

Benedict Enweani, CEO of Ontology commented: "OSS/CAD has enabled Internet Solutions to understand and maximise the value of the data within the infrastructure of their operational support systems." He added: "This virtual Unified Service Model gives Internet Solutions a single, transparent knowledge-based view of the services that run across their systems.  In turn, this provides a set of applications which include Service Impact Analysis, Data Integrity Management and Change Management."   

Ontology will be showcasing OSS/CAD at their booth in conference to demonstrate the breakthrough innovation achieved with Internet Solutions.

-  ends  -   

About Ontology SystemsOntology Systems is radically simplifying the way in which service providers (ISPs, CSPs and MSPs) manage and understand their operational systems.  Ontology's OSS/CAD is at the forefront of applying ontologies and semantics to deliver a breakthrough approach; reinterpreting business, operational and infrastructural data as a single, virtual Unified Service Model.   Based in London, Ontology was founded in 2006 by Benedict Enweani and Leo Zancani and is privately owned. Investors in Ontology include Celtic House Venture Partners and Eden Ventures, whose proven track record of early stage investment successes include Cramer Systems, Apertio, nCipher and Ubiquity.  For more information, please visit www.ontology.com     Contact Nick Gregory

marketing@ontology.com

OSS/CAD radically simplifies the way in which service providers (ISPs, CSPs and MSPs) manage and understand their operational systems.  Ontology's OSS/CAD is at the forefront of applying ontologies and semantics to deliver a breakthrough approach by reinterpreting business, operational and infrastructural data as a single, virtual Unified Service Model.

Benedict Enweani, CEO of Ontology commented: "TM Forum Management World has become a real focal point of the year for the communications industry.  The event allows us to meet with service providers and operators to showcase OSS/CAD and share our breakthrough approach with the industry.  It's certainly a busy few days, but it's an event we're looking forward to enormously."

TM Forum Management World 2008, being held May 18th-22nd in Nice, France and Ontology representatives will be available on its booth, 46.

About Ontology Systems

Ontology Systems is radically simplifying the way in which service providers (ISPs, CSPs and MSPs) manage and understand their operational systems.  Ontology's OSS/CAD is at the forefront of applying ontologies and semantics to deliver a breakthrough approach by reinterpreting business, operational and infrastructural data as a single, virtual Unified Service Model.

Based in London, Ontology was founded in 2006 by Benedict Enweani and Leo Zancani and is privately owned. Investors in Ontology include Celtic House Venture Partners and Eden Ventures, whose proven track record of early stage investment successes include Cramer Systems, Apertio, nCipher and Ubiquity.

For more information, please visit www.ontology.com or email marketing@ontology.com

This virtual Unified Service Model gives service providers a single, transparent knowledge-based view of the services that run across their systems.  In turn, this provides a set of applications which include Service Impact Analysis, Data Integrity Management, Change Management.

Benedict Enweani, CEO of Ontology commented: "With increasingly complex operational systems infrastructures, combined with markets that are converging and growing in competitiveness, a service provider is often paralysed by the complexity and cost of managing their operational environments. When organisations do make changes to their infrastructure, they are often high-risk, expensive and result in failure."

OSS/CAD has already been proven in operation at Internet Solutions, South Africa's premier Converged Communication Services Provider.  Richard Askham, Internet Solutions commented:  "Internet Solutions has grown rapidly from an ISP to become South Africa's premier Converged Communication Services Provider.  The challenge of managing increasingly sophisticated services which depend upon an infrastructure of IP/MPLS VPN networks, VoIP servers, managed applications and data centers, with off the shelf operational systems, is becoming a intractable. Ontology System's OSS/CAD provides us with a unique capability to understand and manage this complexity. "

OSS/CAD enables service providers to understand and maximise the value of the data within the infrastructure of their operational support systems. Inspired by the model-centric agility of CAD/CAM, OSS/CAD provides a far easier way to utilize the data in both current and legacy business, operations and infrastructural systems.

Benedict Enweani, CEO of Ontology continued: "ISPs, CSPs and MSPs alike, now have with a radical new way to interpret and query their data. By using OSS/CAD the inflexibility of current data federation technologies and the risk and cost traditionally associated with 'big bang' system transformation programmes can be avoided."

OSS/CAD is currently available to service providers and more information can be found at Ontology's website, www.ontology.com

About Ontology Systems

Ontology Systems is radically simplifying the way in which service providers (ISPs, CSPs and MSPs) manage and understand their operational systems.  Ontology's OSS/CAD is at the forefront of applying ontologies and semantics to deliver a breakthrough approach by reinterpreting business, operational and infrastructural data as a single, virtual Unified Service Model.

Based in London, Ontology was founded in 2006 by Benedict Enweani and Leo Zancani and is privately owned. Investors in Ontology include Celtic House Venture Partners and Eden Ventures, whose proven track record of early stage investment successes include Cramer Systems, Apertio, nCipher and Ubiquity.

For more information, please visit www.ontology.com or email marketing@ontology.com